Ritchie Hill is proud to be a family-owned and operated business. But, to us, it's more than just a business: it's a passion. When siblings Robert, Beth, Heath, and Doug Ritchie - alongside their spouses and children - founded Ritchie Hill, the family rallied around an idea that would preserve the home for future generations to enjoy. Today, almost every family member is involved in some aspect of the home's daily operation. But, at the heart of Ritchie Hill is our management, operations, and customer service team. Allow us to introduce them.

Shannon Cudmore
Sales Manager

Shannon joined the Ritchie Hill team in 2015. Currently with hundreds of events and seven years of experience under her belt, Shannon is passionate, detailed, organized, and gets overly excited about all things pretty!

Inspired by love, color combinations and handwritten wedding vows, she brings an enthusiastic zest of style to the execution of all events hosted at RH. She believes that her passion for love and design adds to her commitment to creating the ultimate event for her clients.

Originally from Point Pleasant, New Jersey; Shannon made her way down to the south in 2002 where see attended Wingate University, she has successfully blended her education with doing what she enjoys!

Before becoming an important asset to RH, Shannon was a former Director of Weddings and Events at Queen City Catering and owned her own event consulting company.

In her downtime, you'll find her enjoying time with her son, Finn, geek-ly listening to a book (because who reads anymore…Audible all the way!!), taking in the outdoors, brunching with friends and bettering her soul to be the best mom she can be.

Keith Alm
General Manager

Ritchie Hill has been in Keith’s family for four generations. Before it was an event venue, it was where he visited his grandparents growing up. From exploring the huge backyard, to racing pedal cars around the front porch, it’s a place full of rich memories.

Prior to Ritchie Hill, Keith was a partner with Fleishman-Hillard in Washington, DC. In 2014, he moved home to North Carolina to work alongside his family to restore and re-open Ritchie Hill as the area’s premier event venue. Today, he’s responsible for daily operations, marketing, and planning. He's tremendously proud of what Ritchie Hill offers our clients. Keith holds a bachelors degree from Wake Forest University, and an MBA from the University of Maryland.

When Keith and his dog, Norman, aren’t at Ritchie Hill, they’re out on the lake, working on a classic Jeep in the garage, or heading to the mountains.


Elizabeth Coddington
Social Media Manager

Elizabeth joined our team in November 2016, bringing creativity into every Ritchie Hill picture, blog post or pin on Pinterest. Her previous experience working with wineries, professional sports teams, restaurants, and wedding planners made her an expert in all things marketing and social media within the event industry. 

Elizabeth has a Bachelor of Science Degree in Sports, Entertainment & Event Management from Johnson & Wales University in Charlotte, NC. She also has a Minor in Weddings & Ceremonies, with a concentration in International Hospitality. When she’s not posting beautiful photos and writing blogs for Ritchie Hill, you can find her in Charleston, SC searching for the next best seafood restaurant and drinking a glass of wine. 

Robert Ritchie
Grounds Manager

Robert Lee Ritchie, Jr. is the eldest of the four siblings who own and operate this unique venue.  He has wonderful memories of growing up on Ritchie Hill, learning to skate and ride a bike on the spacious front porch and spending lots of time in the yard and in the woods surrounding the house.  He was involved in the renovation process and now oversees the care of the venue and grounds.  Robert and his wife, Priscilla, live nearby on Union Street and enjoy the excitement and beauty of all the events taking place across the street on Ritchie Hill.  He is always happy to share childhood memories with our guests along with the history of Ritchie Hill and Old Downtown Concord.

Brad Barnett
Facilities Manager

Brad joined the Ritchie Hill team in 2015 after retiring from his career with a national communications corporation. He’s been a close family friend for more than 20 years, and today is responsible for keeping Ritchie Hill beautiful year-around and well-prepared for events.

On warm days, you’ll find Brad on our front porch, touching up paint, and whistling along to blues and jazz. Not only does he take pride in maintaining Ritchie Hill’s historic property, but loves playing an important role in making each event a success.

Originally from Arkansas, Brad, his wife Linda, and their two daughters have called Concord home for 21 years. His other loves are travel, cooking, landscape design, and building and fixing things. He’s also involved in multiple charities through church, including Gracious Greens, which grows and donates nutritional foods for local humanitarian organizations. 

Norman Alm
House Dog

Norman joined Ritchie Hill as House Dog in 2014, bringing more than 10 years of experience in hospitality and entertainment. His day-to-day responsibilities include professional greeting, security, wildlife abatement, and being a sounding board for the General Manager's latest ideas. Norman comes to work each day looking forward to building new relationships and leaving a lasting impression on Ritchie Hill's pristine grounds. He's also frequently called upon as a model in catalog and styled photo shoots - a service he generally offers pro-bono. 

When he's not working, you can find Norman eating Elizabeth's leftover lunch, waiting for Brad to give him treats, or sleeping in the front hallway. Norman graduated from a small, Washington, DC liberal arts obedience school in 2007, where he received high marks for comprehension, and modest marks for applied obedience.


Special thanks to Stefanie Morris of SMM Photography, and Layne Barter Makeup for making our team look so good.